Excellence in Customer Service | Pines Learning
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Excellence in Customer Service

All organisations need to provide excellent customer service. Develop your employability skills by learning how to provide a unique customer experience through proactively anticipating customers’ needs and exceeding their expectations every time.

This short five hour course, delivered over two sessions, is suitable for anyone interested in working in a wide range of workplaces including retail, hospitality and administration.

Next course commences 2024. Please phone Reception on 98426726 to register your interest.

Pre-requisite: English for everyday life

ACFE Funded

This course is delivered with Victorian and Commonwealth Government funding. Click here for eligibility criteria.

Course downloads

Student Handbook

Administration SkillsAfter Sales ServiceCareer DevelopmentCommunication SkillsComputer TrainingCustomer ServiceRetail Skills