Administration Skills for Work 2 – Power Point and Publisher

Course Details

Administration for Work 2 expands upon the foundations laid in Administration for Work 1 by focusing on the essential functions of administration and reception roles and applying effective solutions.

Students will:

  • Learn communication skills to provide  high level customer service.
  • Gain strategies for handling customer complaints with professionalism.
  • Develop proficiency in managing office telecommunications, including integrated video conferencing using platforms like Zoom and Teams, for seamless communication within and across organizations.

Please phone 9842 6726 for further information or to book in.

Manuals: $39.00

Pre-requisite: Basic computer skills and English for everyday life

ACFE Funded
This course is delivered with Victorian and Commonwealth Government funding. Click here for eligibility criteria.


Full Price
26 July
(8 weeks)

12:30 pm – 3:00 pm

24EMPBAST3.5$ 52
$ 120

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Pines Learning welcomes people with a disability and those facing barriers to participation. Please share during enrolment if there is anything which would impact on your participation so that we can put in place support.